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I would like to file a complain against a university based in California but without involving lawyers.?

Question by Gina: I would like to file a complain against a university based in California but without involving lawyers.?
I was given false information by the representatives based in California and India. I trusted them to guide me in how to apply for Fall 2011 and for visa. Due to their mistake the I-20 arrived late due to which I was unable to take the visa date on time. I was assured that an extension letter would be provided to me that would delay my entry in the USA by a week. Once I got the visa date I was assured that there won’t be a problem but a couple of days later they informed that I would have to differ my admission to Summer 2011. They laugh whenever I try to call them and they fail to take down my complain. When I ask what is the complains procedure they ask to contact an immigration lawyer or a lawyer in CA. They hang up on me whenever I try to contact them. Even if I give a false name to speak to the person incharge they know who is on the line. Their attitude is not professional and it seems that they must pulled this stunt on someone else as well hence they have the “I CARE A DAMN” attitude. All I want is to lodge a complaint at the university with someone other than the person who the complain is against. They refuse to entertain my request and refuse to give any information. Someone please help me because I don’t want some other student to go through what I have gone through. It is insulting and just not right.

Best answer:

Answer by M. P
Call the BBA
http://www.bbb.org/

Also you could contact their board members and let them know what’s going on. Many people are investing a lot of money in that college. They may help you.

3rd you could contact your local newspapers. This is a good way to get their attention and let them know you are serious.

Last… you may need a lawyer… if nothing else works.

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